Memo to the Tea Party followers, Revolutionary War costumes and all: upending things in a fit of pique is easy. Creating real, sustainable change is hard.
Panama has two health care systems, one accessible to the poor and one that is private and pay-as-you-go. Yesterday, with the help of a client here in Panama, Gloria and her husband Luis and I took their 15 year old son, Luis, to a highly recommended orthopod in the private system. Our wait was 15 minutes past the time of the appointment, instead of the four or five hours that Gloria and Luis typically spend waiting in the public system. The doctor was professional, quick to assess the situation, compassionate, and knowledgeable. He spoke directly with Luis, treating him like the young man that he is.
What sent me over the edge a week ago was Gloria and Luis’ return from the public clinic with the news that the doctor had been too busy to remove the cast and check the progress of Luis’ latest fracture. Luis was also in pain because one of the metal pins used to stabilize the foot had been inadvertently left behind when the cast was put on. Luis said it felt as if the pin had worked its way to the surface of his foot and – wedged between his skin and the cast – was causing him great pain. To be told to come back in two weeks when the doctor might have more time seemed to me intolerable.
Many good things happened yesterday. The doctor confirmed that the previous surgeries to correct the club foot and remove extra toes had been adequate, and that what was needed now – and should have been ordered before – was intensive physical therapy for the withered leg. Gloria had removed the cast over the weekend when Luis could no longer bear the pain, and now the doctor removed the offending piece of metal. He answered all of Gloria and Luis’ questions, and provided a road map for going forward. Since further surgery is not on the table at the moment the cost of what he is recommending is not high, about what we would pay for a health insurance co-pay.
Gloria will accompany Luis back to Panama City – a round trip of four hours – for his 45 minute therapy session three times a week for the next five weeks. I’ll give her the employment flexibility for the grueling trip. The goal is to get Luis the best possible care at the outset of his treatment, especially given the badly deteriorated condition of his leg. Then, we might be able to transfer his physical therapy to a public clinic in Penonome, which is closer and less expensive. The new doctor will continue to supervise his care as long as there is $50 to pay for the visit each time Luis needs to be seen – perhaps three or four times a year.
The problem is that we can’t take this young man out of the public system entirely, because he will need complex care for the rest of his life. Unless I want to assume responsibility for all of his care going forward – which I don’t – we have to maintain his access in the public system. Right now, for reasons too complicated to write about, navigating between the two systems is proving very difficult.
Today Luis is not in pain. His parents have a better understanding of his condition and his range of future outcomes, and they feel heard. They also have something to do: help him with the therapy by learning some of the exercises at home. They have some hope that he will be able to avoid a wheelchair when he reaches the full weight of a man and the leg in its current state will no longer support him – something they didn’t have before.
All of that is good.
The longer term resolution remains less than clear. Forty years ago, working here as a Peace Corps volunteer, I dealt with similar challenges of integrating advanced country solutions with developing country problems. I feel a little wiser, but not much, in coming up with a way forward.



















